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TA project management office (PMO) is an organizational structure that standardizes the project-
related governance processes and facilitates the sharing of resources, methodologies, tools, and
techniques. The responsibilities of a PMO can range from providing project management support
functions to the direct management of one or more projects.
There are several types of PMOs in organizations. Each type varies in the degree of control and
influence it has on projects within the organization, such as:
Supportive PMOs provide a consultative role to projects by supplying templates, best practices,
training, access to information, and lessons learned from other projects. This type of PMO serves as
a project repository. The degree of control provided by the PMO is low.
Controlling PMOs provide support and require compliance through various means. The degree of
control provided by the PMO is moderate. Compliance may involve:
Directive PMOs take control of the projects by directly managing the projects. Project managers are
assigned by and report to the PMO. The degree of control provided by the PMO is high.
The project management office may have organization-wide responsibility. It may play a role in
supporting strategic alignment and delivering organizational value. The PMO integrates data and
information from organizational strategic projects and evaluates how higher-level strategic
objectives are being fulfilled. The PMO is the natural liaison between the
organization’s portfolios, programs, projects, and the organizational measurement systems (e.g.,
balanced scorecard).
The projects supported or administered by the PMO may not be related other than by being managed
together. The specific form, function, and structure of a PMO are dependent upon the needs of the
organization that it supports.
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